Client satisfaction survey
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Date
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1.
How long have you been a customer of our company?
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This is my first time
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Less than a year
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1 year or more
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2.
Overall, how satisfied are you with our service?
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Very satisfied
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Satisfied
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Neutral
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Dissatisfied
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Very dissatisfied
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3.
Which words would you use to describe our services?
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Reliable
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Unreliable
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Excellent
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Poor
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Useful
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Ineffective
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Unique
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Standard
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Valuable
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Overpriced
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4.
How well do our services meet your needs?
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Very well
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Pretty well
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Neutral
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Not so well
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Not well at all
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5.
How would you rate the quality of the service?
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Great quality
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Good quality
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Neutral
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Low quality
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Very low quality
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6.
How would you rate the value for money of our services?
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Great value
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Good value
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Neutral
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Low value
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Very low value
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7.
How responsive have we been to your questions or concerns about our services?
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Very responsive
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Pretty responsive
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Neutral
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Not so responsive
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Not responsive at all
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8.
How likely are you to purchase any of our services again?
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Very likely
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Likely
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Neutral
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Not so likely
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Not likely at all
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9.
How likely are you to recommend A&T Queen Cleaning to a friend or colleague?
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Very likely
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Likely
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Neutral
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Not so likely
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Not likely at all
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10.
Do you have any additional comments, questions, or concerns?
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All done!
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